Unopened pails that are in a saleable condition may be returned to Acry-Tech Coatings, Inc. within 30 days of purchase for a full refund. Shipping costs are non-refundable. It is the customer’s responsibility to pay for the return shipping of product. Please contact our office prior to returning any materials to obtain an RGA (Return Goods Authorization). Products received without an RGA will NOT be authorized for a refund. Custom tinted coatings are always non-refundable.